Terms of service

Who we are

ScaleOnAI is the trade name of Vishal Rewaskar, sole proprietor, Senapati Bapat Rd, Model Colony, Shivaji Nagar, Pune 411016, India. Email: vishal@scaleonai.in. Phone and WhatsApp: +91 87672 66469.

Publisher: Vishal Rewaskar. Website host: Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA.

Scope

These terms apply to ScaleOnAI’s services: B2B outbound done for the client (finding companies from public signals, prospect lists, personalised emails and LinkedIn messages, follow-ups, sending and deliverability set-up, handing over replies), and to any other service agreed in writing.

The services are for businesses only.

Free list

The first prospect list is free and carries no obligation. The client keeps it whether or not they order.

Ordering

The service starts when the client accepts the proposal sent to them in writing (email or WhatsApp) and pays the first month. The proposal states the service, the price and what is delivered each month.

Price and payment

The service is billed monthly, at the price stated in the proposal, in euros. Each month is paid in advance, at the start of the period, by the payment method shown on the invoice.

Prices exclude taxes. As the provider is established outside the European Union, a business client established in the Union accounts for VAT under the reverse-charge mechanism where it applies.

Term and cancellation

There is no commitment and no minimum term. The client can stop at any time with a simple email to vishal@scaleonai.in. Cancellation takes effect at the end of the month already paid; no further month is billed.

Months already paid are not refunded: see the refund policy.

What we commit to

ScaleOnAI performs the service with care and professional skill (an obligation of means). The number of replies, meetings or clients depends on factors outside our control and is not guaranteed.

Every message is addressed to a professional, starts from a specific reason and lets the recipient decline with a simple “no”. Any objection is honoured immediately.

What the client commits to

The client provides accurate information about their business and offer, answers interested prospects themselves, and remains responsible for their offer and their relationships with their own clients.

What belongs to the client

Once a month is paid, the lists, written messages and any sending domains or mailboxes bought in the client’s name belong to the client, including after the service stops.

Confidentiality and data

Client information stays confidential. Personal data processing is described in the privacy policy.

Liability

ScaleOnAI’s liability is limited to direct damage and to the amount paid by the client over the last three months. ScaleOnAI is not liable for indirect damage such as lost revenue or lost opportunities.

Changes to these terms

These terms may change. The version that applies is the one in force at the start of each month of service; any significant change is notified to the client by email.

Governing law and disputes

These terms are governed by French law. In case of disagreement, the parties first seek an amicable solution in writing. Failing that, the dispute is brought before the competent courts of Paris.

These terms exist in French and English; if they differ, the French version prevails.